THESE NUVÉ PLATFORM TERMS OF USE (“TOU”) FORM A LEGAL AGREEMENT BETWEEN YOU, THE END USER (“You”) AND NUVÉ CONTROLS LLC (“Nuvé”) THAT APPLIES EACH TIME YOU USE OR ACCESS THE LICENSED PLATFORM AND/OR MOBILE APPLICATION MADE AVAILABLE TO YOU BY NUVÉ, AND/OR THE SOFTWARE INTEGRATED ON YOUR THERMOSTAT DEVICE, AND EACH OF THEIR ASSOCIATED CONTENT, FEATURES, TOOLS, AND MATERIALS (collectively, the “Platform”). YOU SHOULD THEREFORE READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS AS THEY GOVERN YOUR USE OF THE PLATFORM AND ITS FUNCTIONALITY.
IN PARTICULAR, THIS TOU CONTAINS AN ARBITRATION PROVISION THAT WAIVES YOUR RIGHT TO A COURT HEARING AND/OR A JURY TRIAL AND A CLASS ACTION WAIVER THAT WAIVES YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT TO ENFORCE THIS CONTRACT.
IF YOU DO NOT AGREE WITH THIS TOU, YOU ARE NOT GRANTED PERMISSION TO ACCESS OR OTHERWISE USE THE PLATFORM AND ARE INSTRUCTED TO EXIT, UNINSTALL, AND/OR CEASE ALL USE OF THE PLATFORM IMMEDIATELY.
License Grant and Restrictions
This TOU provides to You a personal, revocable, limited, non-exclusive, non-sublicensable, and non-transferable license to use and access the Platform solely for Your lawful business use as specifically described herein, conditioned on Your continued compliance with this TOU. You expressly acknowledge and agree that all aspects of the Platform installed on Your mobile or thermostat device is licensed to You under this TOU, not assigned or sold, notwithstanding Your purchase and ownership of the device itself. Accordingly, You may not use any portion of the Platform if You do not fully agree and comply with this TOU.
When using the Platform in accordance with the foregoing license, You shall not directly or indirectly: (a) use the Platform to create any service, software or documentation that performs substantially the same functionality as the Platform; (b) disassemble, decompile, reverse-engineer or use any other means to attempt to discover any source code, algorithms, or trade secrets underlying the Platform or any of its components; (c) encumber, sublicense, transfer, distribute, rent, lease, time-share or use the Platform in any service bureau arrangement or similar commercial purposes; (d) adapt, combine, create derivative works of or otherwise modify the Platform; (e) disable, circumvent, or otherwise avoid or undermine any security device, mechanism, protocol, or procedure implemented in the Platform; (f) use or access the Platform for any unlawful, fraudulent, deceptive, malicious, or otherwise harmful or injurious purpose; (g) remove, obscure, deface, or alter any proprietary rights notices on any element of the Platform or accompanying documentation; (h) use the Platform in any manner which could damage, disable, overburden, or impair the Platform or interfere with any third party’s authorized use of the Platform; (i) engage in any “data mining,” “deep-link,” “page-scrape,” or use “bots,” “spiders,” or similar data gathering and extraction tools or methods in connection with the Platform; or (j) probe, scan, or test the vulnerability of the Platform or any systems or network infrastructure connected with the Platform, including without limitation by stress testing or penetration testing.
User Obligations
You represent that You are at least eighteen (18) years of age or the legal age of majority in Your jurisdiction (whichever is greater) and will, at all times, provide true, accurate, current, and complete information (for which You have all necessary rights, permission(s), or authority to provide) when submitting information through the Platform. In addition, You are responsible for compliance with all applicable laws, rules, and regulations with respect to Your use of the Platform (including use of any permitted copies of the Platform materials and information).
The Platform is not intended for use or access by any individual under the age of thirteen (13) years, and Nuvé does not knowingly, willingly, or intentionally collect personal information from such individuals in any medium for any purpose.
Your employer or organization may have entered into a separate services agreement, order form, and/or other contract with Nuvé governing its (and Your) use of and access to the Platform (a “Subscription Agreement”). In such event, You agree to comply with all applicable terms and conditions of the applicable Subscription Agreement, in addition to this TOU, and Your violation of any such terms or conditions shall constitute Your material breach of this TOU.
If You access the Platform on behalf of any organization, and Your organization has not entered into a separate Subscription Agreement with Nuvé, then Your organization shall be bound to this TOU and be liable for any breach by You. In such event, you represent that You have all rights, power, and authority to agree to this TOU on behalf of Your organization.
Your Account
You may be required to register an account to use the Platform or certain features of the Platform. Each registration is for a single user only, unless otherwise expressly agreed by Nuvé. Registration for the Platform may also require access credentials, such as a username and a password, or adherence to other access requirements as designated by Nuvé in its sole discretion from time to time. You hereby agree to treat Your access credentials as confidential and not to disclose such information to any third party without the express prior written consent of Nuvé, which may be granted or withheld in its sole discretion. You shall immediately notify Nuvé if You suspect or become aware of any loss, theft, or unauthorized use of Your login credentials. Nuvé will not be liable for any loss or damage arising from Your failure (whether intentional or unintentional) to comply with these obligations. By submitting the requested information to the registration form or similar process on the Platform, You represent and warrant that the information You submit for registration is complete, true, accurate, and current in all respects. You must maintain and promptly update Your submitted account information to ensure that such information is complete, true, accurate, and current. Nuvé reserves the right to suspend, terminate, or otherwise discontinue Your account and/or pending registration if Nuvé has reasonable grounds to suspect that any information You have submitted is untrue, inaccurate, not current, or incomplete, or that Your registration, account, or use of the Platform is in violation of applicable law or this TOU.
Electronic Communications
Nuvé may send emails or other electronic messages to You concerning Your use of the Platform. You consent to receive such electronic communications and You agree that all such electronic communications constitute valid legal notices satisfying any requirement that such notices be in writing.
Purchases and Payments
The Platform may contain the option for You to purchase products and services. The applicable fees or purchase price (and any applicable discounts, if available), period of plan or subscription, renewal opportunities, and permitted payment methods (e.g., credit or debit) will be specified through the Platform at the time of order. All purchases are final and there will be no refunds or credits except as otherwise provided in this TOU, indicated by Nuvé in writing, or as may be required under applicable law. All transactions are void where prohibited by law and Nuvé may request information in order to confirm the order and method of payment. Nuvé reserves the right to terminate or suspend access to the Platform or any related plan, subscription, product, or service if You fail to pay any amounts when due.
You shall reimburse Nuvé for all reasonable costs incurred (including reasonable attorney’s fees) in collecting past-due amounts. Unless otherwise specified herein, all obligations with respect to the amounts due to Nuvé under the TOU shall survive the expiration or termination of the TOU for any reason.
When making or submitting a payment through the Platform, You agree to pay using the payment methods indicated and grant authorization to Nuvé and/or the applicable third-party payment service provider to charge Your payment methods indicated. Nuvé and/or the applicable third-party service provider shall charge and You shall be responsible for payment of all taxes, tariffs, levies, or duties applicable to Your payment. All amounts submitted and processed under Your account will be denominated in the currency of the United States, and all transactions listed through the Platform are denominated in U.S. dollars. You are responsible for: (a) the accuracy of all credit and debit card or other payment information that You provide to us; and (b) maintaining the confidentiality and security of Your account information. You are responsible for all transactions on Your account, including unauthorized transactions.
When You submit payment information to Nuvé via the Platform, You authorize Nuvé (and its third-party payment service providers, as applicable) to use such payment information for purposes of handling and processing Your payment, as well as any other payment related features or functionality selected by You in the Platform. In addition, You acknowledge and agree that Nuvé may collect, store, transmit, and process certain aggregated, anonymized statistics regarding the payments and other transactions conducted via the Platform, and expressly consent to Nuvé’s collection and use of such data for any lawful purpose in its discretion.
Third-Party Services and Transactions
Certain services, features, or components made available via the Platform are delivered by third-party providers. By using any product, service, or functionality originating from the Platform, You hereby acknowledge and consent that Nuvé may share such information and data with the applicable third-party provider as may be required to enable and facilitate the requested third-party product, service, or functionality via the Platform.
In addition, the Platform may contain the option for You to purchase products and services or engage in other transactions with one or more third parties, including without limitation the seller of Your thermostat device and related accessories, or other contractors who participate in the sale, delivery, distribution, installation, maintenance, support, and/or repair of Your device. You acknowledge and agree that any such purchase or other transaction is exclusively between You and the applicable third party or parties, and that Nuvé is not a party to such transaction and shall have no responsibility for the performance, fulfillment, or consummation thereof.
NUVÉ EXPRESSLY DISCLAIMS RESPONSIBILITY AND LIABILITY FOR ANY THIRD-PARTY MATERIALS, PROGRAMS, APPLICATIONS, TOOLS, PRODUCTS, AND SERVICES SET FORTH, DESCRIBED ON, OR ACCESSED THROUGH THE PLATFORM. YOU AGREE THAT NUVÉ SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF ANY PURCHASES, TRANSACTIONS, OR DEALINGS BETWEEN YOU AND A THIRD PARTY, OR ANY PRODUCTS OR SERVICES PROVIDED BY A THIRD PARTY, WHETHER OR NOT FACILITATED BY OR MADE IN CONNECTION WITH THE PLATFORM (INCLUDING WITHOUT LIMITATION ANY THIRD-PARTY SALES, DELIVERY, DISTRIBUTION, INSTALLATION, OR MAINTENANCE OF THERMOSTAT DEVICES OR ACCESSORIES, AND RELATED SUPPORT AND REPAIR). YOUR PURCHASES AND OTHER TRANSACTIONS CONDUCTED WITH THIRD PARTIES VIA THE PLATFORM ARE ENTIRELY AT YOUR OWN RISK.
Third-Party Terms and Conditions
Additional notices, terms, and conditions may apply to products, services, receipt of or access to certain materials, participation in a particular program, and/or specific portions or features of the Platform, including without limitation the terms of third-party applications incorporating or utilizing the Platform and/or Your accounts with third-party providers of such applications. You hereby agree that: (a) this TOU operates in addition to any terms of use imposed or required by any such third-party provider; and (b) the terms of this TOU supplement and do not alter or amend any such third-party terms of use.
Data Privacy
You understand, acknowledge, and agree that the operation of certain features of the Platform may require or involve the provision, use, and dissemination of various items of personally identifiable information, including without limitation personal contact information. Please refer to Nuvé’s Privacy Policy (as may be updated by Nuvé from time to time), by visiting https://nuvehome.com/privacy_policy or by navigating to the “Privacy Policy” screen in the App menu, for a summary of Nuvé’s policies and practices regarding personally identifiable information.
Proprietary Rights
All materials and information included as part of the Platform, including without limitation all content, text, graphics, logos, and images made available on the Platform, as well as the compilation thereof, and any software or other proprietary materials used on or integrated with the Platform, are the property of Nuvé or its applicable third-party licensors, and are protected by copyright and other laws governing intellectual property and proprietary rights. Nuvé reserves all rights in the Platform not expressly granted herein.
You agree that You do not acquire any ownership rights in any part of the Platform under this TOU or through Your use of the Platform. Nuvé does not grant You any rights or licenses, express or implied, to any intellectual property hereunder except as specifically authorized by this TOU.
Mobile Usage
The Platform offers various tools or display functionality that may be accessible via Your mobile phone or other mobile computing device. Please note that Your mobile carrier’s normal messaging, data, and other rates and fees will apply to Your use of the Platform. In addition, downloading, installing, or using the Platform on Your mobile device may be prohibited or restricted by Your mobile carrier, and not all functionality on the Platform will work with all carriers or devices or in all locations. Therefore, You are solely responsible for: (i) checking with Your mobile carrier to determine if the Platform is available for Your mobile devices; (ii) the restrictions, if any, may be applicable to Your use of the Platform; and (iii) determining and keeping track of the network and data fees or similar charges associated with such use.
Additional Terms and Conditions for Apple Users
NOTE – The terms and conditions of this paragraph apply to You only if You downloaded Nuvé’s mobile application (the “App”) through Apple Inc.’s App Store. You acknowledge that this TOU is between You and Nuvé, and that Apple Inc. (“Apple”) bears no responsibility for the App and its content. The license grant under this TOU with respect to the App is a non-transferable license to use the App on any Apple-branded products that You own or control as permitted by this TOU and the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with You via “Family Sharing” (as defined in the Apple Media Services Terms and Conditions) or volume purchasing. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of Nuvé’s mobile app to conform to any applicable warranty, You may notify Apple, and Apple will refund the purchase price (if any) of the App to You; provided that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. Apple is not responsible for addressing any claims by You or a third party relating to the App or Your use of the App, including without limitation: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. In the event of any third-party claim that the App or Your possession and use thereof infringes a third party’s intellectual property rights, Apple will not be responsible for any investigation, defense, settlement, or discharge thereof. Apple and its subsidiaries are third-party beneficiaries of this TOU, and upon Your acceptance of this TOU, Apple will have the right (and will be deemed to have accepted the right) to enforce this TOU against You as a third-party beneficiary thereof.
Feedback
“Feedback” means any feedback, recommendations, enhancement requests, suggestions, testimonials, endorsements, or ideas for improvement communicated to Nuvé by You regarding the Platform or Nuvé’s products and services. From time to time, You may voluntarily provide Feedback to Nuvé, whether or not in response to specific requests or solicitation by Nuvé. In such event, You grant to Nuvé a perpetual, irrevocable, fully transferable, freely sublicensable, royalty-free, worldwide license to make, have made, use, import, offer for sale, sell, reproduce, distribute, modify, adapt, prepare derivative works of, display, perform, and otherwise exploit such Feedback for any purpose in Nuvé’s discretion without restriction. The foregoing license to Feedback shall survive the termination or expiration of this TOU for any reason.
Indemnification
You agree to indemnify, defend and hold harmless Nuvé and its officers, directors, employees, agents, successors, and assigns from and against any losses, costs, liabilities, damages, and expenses (including reasonable attorney’s fees) relating to or arising out of Your violation of (a) this TOU, (b) any personal or proprietary rights of a third party, or (c) any applicable laws, rules, or regulations. Nuvé reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event You will fully cooperate with Nuvé in asserting any available defenses.
Disclaimers and Excluded Liability
NUVÉ DOES NOT REPRESENT OR WARRANT THAT THE PLATFORM WILL OPERATE ERROR-FREE OR ON AN UNINTERRUPTED BASIS. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” AND TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW NUVÉ HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT NUVÉ MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE WHATSOEVER REGARDING THE QUALITY, ACCURACY, EFFECTIVENESS, LEGALITY, RELIABILITY, OR TIMELINESS OF ANY SERVICES, CONTENT, OR INFORMATION MADE AVAILABLE IN CONNECTION THEREWITH OR ANY RESULTS OBTAINED THEREFROM. YOU AGREE THAT YOUR USE OF AND ACCESS TO THE PLATFORM ARE ENTIRELY AT YOUR OWN RISK, AND THAT YOU ARE SOLELY LIABLE AND RESPONSIBLE FOR THE RESULTS OF SUCH USE AND ACCESS, SUCH THAT NUVÉ SHALL HAVE NO LIABILITY OR RESPONSIBILITY THEREFOR UNDER ANY LEGAL THEORY OR CAUSE OF ACTION NOW KNOWN OR HEREAFTER ESTABLISHED.
IN NO EVENT SHALL NUVÉ BE LIABLE HEREUNDER, REGARDLESS OF THE FORM OF CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STATUTORY LIABILITY OR OTHERWISE), FOR ANY LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS, OR SERVICES, OR ANY INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, REVENUES, PROFITS AND/OR GOODWILL, EVEN IF SUCH DAMAGES WERE REASONABLY FORSEEABLE OR IF NUVÉ WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE INSUFFICIENCY OR FAILURE OF ANY REMEDY PROVIDED HEREIN.
CERTAIN JURISDICTIONS AND LAWS MAY NOT PERMIT SOME OR ALL OF THE DISCLAIMERS OF LIABILITY SET FORTH IN THIS SECTION. IN THE EVENT THAT SUCH A JURISDICTION OR LAW APPLIES TO THE SUBJECT MATTER OF THIS TOU, THE FOREGOING DISCLAIMERS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
Term, Termination, and Suspension
This TOU takes effect (or re-takes effect) at the moment You first access, use, install, and/or log into the Platform. Nuvé reserves the right at any time and on any grounds, including without limitation any reasonable belief of fraudulent or unlawful activity, to deny or suspend Your access to the Platform, or to any portion thereof, in order to protect its name and goodwill, its business, its ownership and other rights in the Platform or any content or information therein, the security and stability of the Platform, and/or the rights of others. This TOU terminates automatically if You fail to comply with any provision hereof, subject to the survival rights of certain provisions identified below. You may also terminate this TOU at any time by ceasing to use the Platform, but each re-access or renewed use of the Platform will reapply the TOU to You. Upon termination or expiration of the TOU for any reason, all licenses granted by Nuvé hereunder shall immediately terminate, and You must immediately cease all use of the Platform.
The provisions of this TOU concerning Nuvé’s proprietary rights, Feedback, disclaimers of warranty, limitations of liability, waiver and severability, indemnification rights, arbitration, class action waiver, injunctive relief, and governing law will survive the termination of this TOU for any reason.
The termination or expiration of this TOU shall not in any way affect the term of any applicable Subscription Agreement.
Without limiting the foregoing, Nuvé reserves the right, in its sole discretion, to terminate or suspend Your access to the Platform or any feature or portion thereof at any time, without notice to You, if Nuvé reasonably determines or suspects that You are in violation of this TOU.
Arbitration
In the event the parties hereto are not able to resolve any dispute between them arising out of or concerning this TOU, or any provisions hereof, whether arising in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved exclusively through final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered under the Commercial Arbitration Rules of the American Arbitration Association. The exclusive site of such arbitration shall be in New York, New York. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. The prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the arbitrator. This arbitration provision shall survive the termination of this TOU for any reason. Notwithstanding the foregoing, Nuvé may bring a claim for injunctive relief against Your violation of this TOU in any court of competent jurisdiction. In addition, a party may bring a suit or other legal proceeding to enforce this Agreement in a United States small claims court, to the extent the applicable claim qualifies for jurisdiction by such court pursuant to applicable law.
Class Action Waiver
BY USING THE PLATFORM AND AGREEING TO THESE TERMS, YOU HEREBY WILLINGLY, EXPRESSLY, AND KNOWINGLY WAIVE ALL RIGHT TO BRING OR PARTICIPATE IN ANY CLASS-ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR PRIVATE ATTORNEY-GENERAL ACTION BROUGHT UNDER OR IN CONNECTION WITH THIS TOU OR YOUR USE OF THE PLATFORM. YOU MAY NOT BRING ANY CLAIM, SUIT, OR OTHER PROCEEDING TO ENFORCE THIS TOU AS THE MEMBER OF ANY CLASS OR AS PART OF ANY SIMILAR COLLECTIVE OR CONSOLIDATED ACTION.
Governing Law
This TOU is governed by the laws of the State of New York, without reference to its principles of conflict of laws. Subject to the foregoing arbitration requirements, any claim, suit, or other proceeding brought between the You and Nuvé under this TOU shall be adjudicated exclusively in the state and federal courts sitting in New York, New York, and You hereby expressly submit to such jurisdiction for the final resolution thereof.
The Platform may not be used or accessed from or in any jurisdiction that does not give effect to all provisions of this TOU, including without limitation this paragraph.
Independent Contractors
The relationship between You and Nuvé under this TOU is that of independent contractors, and nothing herein or in Your use of the Platform shall be construed as creating any joint venture, partnership, employment, or agency relationship.
Security and Compliance
Nuvé reserves the right to view, monitor, and record Your activity on the Platform without notice or permission from You. Nuvé’s provision of the Platform is subject to existing laws and legal process, and nothing contained herein shall restrict or reduce Nuvé’s ability to comply with governmental, court, and law enforcement requests or requirements involving Your use of the Platform or information provided to or gathered by Nuvé with respect to such use.
Export Controls
You represent and warrant that You are not: (a) located in a country that is subject to a U.S. government embargo or sanction; or (b) listed on any U.S. government list of prohibited or restricted parties. You hereby agree that (i) You will comply with all applicable sanctions and export control laws, and (ii) You are solely responsible for ensuring that the Platform is used, disclosed, and/or accessed only in accordance with all applicable sanctions and export control laws.
Severability and Waiver
If any part of this TOU is determined to be invalid or unenforceable pursuant to court order or other operation of applicable law, such provision shall be deemed reformed or severed from this TOU to the minimum extent required by such order or law, and the remainder of this TOU shall continue in full force and effect to the maximum extent permitted under applicable law.
Nuvé’s failure to insist on strict performance of any of this TOU will not operate as a waiver of any subsequent default or failure of performance by You. No waiver by Nuvé of any right under this TOU will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time.
Injunctive Relief
You acknowledge that any breach, threatened or actual, of this TOU would cause irreparable injury to Nuvé not readily quantifiable as money damages, such that Nuvé would not have an adequate remedy at law. You therefore agree that Nuvé shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any such breach of Your obligations, without the necessity of posting bond or other security.
Changes to Terms
Please note that Nuvé reserves the right to change the terms and conditions of this TOU by posting a revised set of terms to this location, and/or providing such alternate notification to You as may be expressly required by applicable law. In addition, Nuvé may add, modify, or delete any aspect, component, or feature of the Platform, but Nuvé is not under any obligation to add any upgrade, enhancement, or modification. Your continued use of the Platform following any announced change will be deemed as conclusive acceptance of any change to the TOU. Accordingly, please review the TOU on a periodic basis.
Contact Us
If You have any questions or comments regarding this TOU, please contact Nuvé via the Contact Us form available on the Platform, or by mail at: Nuvé Controls LLC, 4051 E. La Palma Ave. Suite A, Anaheim, CA 92807.
NUVÉ PLATFORM TERMS OF USE